FAQ

Frequently asked questions

What time is check-in and check-out?

Check-in is from 16:00 and check-out by 10:00. Early check-in or late check-out can often be arranged for 40€, subject to availability.

How do I get the keys?

All our apartments have a lockbox. Your code is sent on arrival day, once your guest registration is complete.

Why do you need my guests' details?

Portuguese law requires every guest to be registered with the immigration authority (AIMA). It takes about 2 minutes online.

Is there parking?

Most apartments have free or private parking – each listing shows the details.

Can I bring my pet?

Pets are not allowed unless a listing says otherwise.

Do you provide baby equipment?

Yes – travel cot, high chair, stroller and potty seat are available to rent. Please ask in advance.

Can I have extra bed linen?

Linen is prepared for the number of guests booked. Extra sets (for example for the sofa bed) are 25€ – please request them in advance.